What Our Customers Are Saying
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Dean Pfaff, Chicago, IL
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One of the smoothest purchases we've ever made! Ask for Tiffany if you decide you want to make a purchase! She was awesome!
P Mathis, TN -
A+ Derrick the sales person was very knowledgeable, it was like he was selling me his own bike. No pressure at all. Matt Weinert was very professional and helpful. These guys made me feel like family. This was the most pleasant experience I have ever had when it comes to buying a vehicle. Thank you Mountain Motorsports! I am going to recommend you to everyone I meet! You guys are the best of the best!
Tim Elsaesser, Sevierville, TN -
I have heard quite a few negative things about mtn motorsports by different people...but I guess it all in who you talk to...I came in looking for a motorcycle and spoke with Kevin Gibbons at the kodak store I told him what I needed as far as financially, and he came through on a couple of different occasions...I would highly recommend Kevin..he seems to work hard for his customers. I look forward to purchasing from him...
jonathan lehman, Knoxville, TN -
My wife and I had the most positive experience with this dealership. Our salesman Matt Weinert is a fine example of what a salesman should be. He is obviously a superb leader and made our experience excellent. Hayden spent a lot of time answering my wife's questions and mine too. Adam was very helpful and gave us a great deal on a windshield. From our first contact with this dealership to the minute we drove off we cannot express our appreciation enough. Well done Mountain Motorsports thanks for helping make our dreams come true! We will be back!
Glen Robinson, Sylva, NC -
Purchased my son's new KTM 85 SX from your shop. The salesman, Matt, was excellent. He worked hard to get me the right deal at the right price. Since I had a long drive, he promised it would be ready when I arrived and it was. The bike was well prepped with no issues and I was in and out very quick. Matt pointed out details on the bike and in the owners manual that my local shop did not show me on my recent purchase of a '16 500 EXC. I have purchased motorcycles in multiple states over the past 30 years and this truly was a better experience. The parts man, forgot his name, was very helpful also.
I will keep you in mind on future purchases. The customer service was exceptional!Bill , Edmond, OK -
I just wanted to give a salesman by the name of Brent two thumbs up. I enjoyed dealing with him he worked really hard to make a sale.He was very professional and polite. Thanks again
Lonnie , East TN, TN -
Jordan Care is top notch guy to do business with.. Mountain Motorsports is great place to do business with also. Will definitely be back in future.
Brandon Butler, Lafayette, GA -
I AM VERY IMPRESSED WITH THE Q.A. I HAD I PHONED THERE. SPOKE TO A HEATHER SOLOMON AND LOOKING FORWARD 2 MY VISIT WITH THIS COMPANY. SO A SHOUT OUT TO THE WOMAN I SPOKE WITH HEATHER SOLOMON. SHE WAS VERY PATITENT , HELPFUL, AND FRIENDLY THX AGAIN
-Anonymous -
Well I'm still looking for a bike so you could say I'm a little bike-curious. But when I contacted Mountain motorsports and got a hold of mr. Jordan mr. Jordan Kate. He definitely help me narrow my search down to something that could fit me in, but when I finally make my decision on what I want to buy it will definitely be at Mountain motorsports and with the help of Jordan Kate. Thank you
-Anonymous -
I was on my way to Knoxville Tennessee when I needed a tire as soon as possible. I looked up Mountain Motorsports and was helped by Tyler. He got me back on the road before you know it. If you're ever in town I highly recommend this location. I just wish I could afford all the toys in their wonderful showroom.
Brian Wilson, Georgetown, KY -
i am so very thankful that this store is staffed with such knowledgable representatives
and are so customer service oriented. A special thanks to mr. Josh for going above and beyond
to meet my needs an expectations.
You have made for a life long customer.
Thanks again for doing it right!-Anonymous -
Shout out to one of your young salesman,,JOSH FERGUSON.. was very friendly and helpful with my questions on helmets.Actually checking out prices and quality,, for christmas present for my son. Will be back to purschase ... thank you JOSH.
-Anonymous -
In there quite often and every time I need something they are always looking to see if they have it or how fast they can get it OR what will cross reference to my needs. Adam Brimmer was able to cross reference something when we could t find exactly what it was I needed. Great company core values with excellent staff ready to help! Will be a loyal customer for many more years.
Brandon Eldredge, Sevierville, TN -
Josh was excellent with our needs. Very personable young man and represented your company very well. When in need we will be back.
Pennie Tipton, knoxville, TN -
Your salesman think he name was Josh he so helpful. .Thank you
-Anonymous -
I came in the store recently and needed some parts. A man named Josh Ferguson helped me with what I needed and was extremely helpful. When I come back ill be sure to ask for him again.
John Lane, seveirville, TN -
I've been buying parts for my motorcycles/off-road vehicles from here for years. The most recent times I've bought stuff I've talked to Adam in parts. He's always super nice and seems eager to help me fix my problem or upgrade my vehicle. Also seems very knowledgeable on pretty much anything I'm working on. Great guy and great place. Mountain motorsports gets my vote 100%.
Andy Ogle, Gatlinburg, TN -
-Anonymous
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The service I received while looking for parts from salesman Tyler Pence was great. He was very knowledgable and answered all my questions.
Larry yoakum, seymour, TN -
On my yearly trip to the Smokies I saw that they had a new 2015 FJR. I was going to buy one next spring but thought I'd see what kind of price I could get. Met with Jordon Cate and came up with a fair price trading my 2007 FJR in on the new one. Financing went went well and I broke the bike in over the next two days riding the Smokey Mountain roads! Service got me in for the breakin check-up before my 500 mile ride back to IN.Love the bike and very satisfied with my experience.
Kurt Wolf, Lafayette, IN -
I've been in several times to purchase gifts for my parents and Tyler has always been so friendly and helpful!! I'll definitely be back!
Lynne , Seymour, TN -
My sales rep Matt Weinert was super. He handled everything professionally. This is my second purchase from Matt and Mountain Motorsports and I would highly recommend them.
Great place for your next rideGary Bender, Pigeon Forge, TN -
Jordan was very helpful and knowledgeable.
Dave Curtis, Blaine, TN -
I purchased a 2006 Harley Davidson from Matt he went into great detail on operation, history and sail of the bike. When I went to get a ridding jacket and helmet the whole staff went out of there way to make sure I got the proper stuff and the proper fitting of my helmet.
Christopher Cook, Knoxville, TN -
I contacted Mountain Motorsports about an issue with my Spyder. The service department went above and beyond to resolve my problem. When I had to change my appoinment, they did what I wanted. I asked them to do a couple of other small items and they did...at very reasonable rates. While my Spyder was in for service, I took my wife over to the accessories dept and Crash took better than amazing care of my wife, listening to her concerns and needs and then finding solutions for her.
If the owner had been there I would have told him personally how impressed I was, but he wasn't.
I hope this shows how pleased I am.
Seth Mintz
P.S. Feel free to use me as a reference to anyone considering your business!Seth Mintz, Knoxville, TN -
I recently purchased some parts for my bike here at mountain motorsports and was very pleased. The service was great and they got me what I needed in a timely manner. There was a mix up on a fairing, I was sent the wrong one, but it was on Suzuki's end rather than mountain motorsport's parts dept. Adam in the parts dept is who took care of the issue and got it resolved immediately. Overall, it was a great experience and would recommend them in the future.
Ryan Taylor, Gatlinburg, TN -
Everyone at Mountain Motorsports was extremely helpful. They listened to what I wanted, my budget, and recommended what was best for me as my first bike. Matt and Jordan were both great to work with I would absolutely recommend them to anyone. The service department was fantastic as well when I brought my bike in for the 600 mile service. They are more than worth the drive from Knoxville and I will absolutely return to purchase my 2nd bike there. Jake
Jake Croft Knoxville -
My husband and I had a wonderful experience working with Matt. He was very professional and prompt. We were able to discuss and make a deal within 30 minutes. The entire process was very easy and professional. We have worked with other ATV/UTV dealers and have never experienced the level of customer service that we had with Matt and his team. We will be back for our next purchase and recommending MTN Motorsports to all of our family and friends.
-Anonymous -
Been dealing with Matt at Mtn Motorsports awesome salesman pleasure to work with all the staff will be back and will send all my friends and family there Thanks again guys
STEPHEN MOUNTS, SEYMOUR, TN -
Awesome Experience!!! Couldn't ask for before service with Sales ( Matt was Great ) and with Finance ( Travis was Great ). I'm very thankful to have found a dealership that has a staff that really takes the time to help customers in their needs. I have been to several different dealerships from Roanoke to Wytheville to Johnson City and finally found the help I was looking for at your Dealership. Everybody there was so helpful and friendly, even if they weren't working with us. You have an Awesome Crew. Keep up the Good Work.......I'll be back for sure with no question when I need something else!!!!!!!
Danny Boyd, Davenport, VA -
We just purchased a Cam am commander XT 1000. Awesome machine so far. The experience at MTN Motorsports was great and we look forward to continued business with them. Jordan was our sales person and he bent over backwards to make sure we left happy. He is an awesome guy and would recommend anyone to visit this store and look up Jordan if you are in the market for any of the products they offer.
Mark McClung, Grandview, TN -
He was extremely accommodating and I would definitely recommend anyone one to go to this place. Great bunch of people! Especially Jordan!!
-Anonymous -
I just purchased a 2015 Kawasaki TERYX4 LE from this dealer. Matt was the sales person that assisted me with this process. When my wife and I walked into the dealer we had an idea of what we wanted, but we were not 100% sure. After a conversation with Matt, we were able to quickly narrow it done to one choice and purchased it right away. He was very knowledgeable and matched our needs with the right machine. He was very responsive to my questions and very flexible during the negotiation process. By the way, this is the 2nd toy I've purchased from Matt.
Salvador Jimenez, Lafollette, TN -
Jordan was very informative. Answered all my questions. Great salesman and fun to work with. He will definitely get return business from me.
Matthew , Seymour, TN -
"My son and I looked at Can Am Commanders for a few months. We looked at different dealerships. I don't like pushy or overbearing salesmen. When I first contacted Mountain Motorsports, Jordan was very helpful and never tried to pressure me. I had questions about some accessories and he got me to the parts department and they were very helpful and and answered all my questions. It has been a pleasure working with the entire team at Mountain Motorsports. I would recommend to anyone looking at a unit they may have to give them a chance and see what you thunk."
David , LaFollette, TN -
Great service and help very friendly employee he helped me find exactly what I needed. It was a great experience I will definatly be back
Nick , Kingston, TN -
"I would like to take the opportunity to thank you for my recent purchase experience of my 2014 Ducati Panigale S! The team of people who assist me from the beginning (Chris & Jason) where fantastic!! Everyone listened to my needs and wants, pricing, rates, ect. and followed through in the very manner that made me feel confident about my purchase."
Christina , XX -
"Great experiencing with the dealership. I purchased a Polaris 570 full size. I am using it for work and it performs better great. Jordan was my salesman great experience , when I make future purchases I will be making a trip to Mountain Motorsports. "
Arvel , Andrews, NC -
"We called prior to driving over from Maryville and spoke with Matt. Our intent was to purchase a used ATV, preferably a Commander. Mtn Motorsports had just received one the day before. The vehicle was just what we were looking for but still needed to be serviced. Therefore we would not be able to test drive it for a few days. Matt kept in contact with us, letting us know how things were going. He also sent me us information about the 2015 Razor 900s. After looking at the internet reviews and listening to Matt talk about the machine, we were hooked. Finance started the paperwork! We told Matt that we wanted to be ready to test drive, fall in love, sign papers and bring it home! And that is exactly what we did! Matt was an honest salesman that we felt confident working with! We have had the Razor for almost a month now and it has been one of the best purchases of our life! We have been able to spend some great quality time as a family. The machine has power and handles really good. We have also had our first service and the guys were great to work with! I cant find anything negative to say about Mountain Motorsports! I recommend that anyone looking for a toy, go talk to Matt. "
Willis , Maryville, TN -
I purchased a Polaris 570 full size Ranger and the Dealership was great. In the future when I make another purchase it will be from them. Thanks Jordan.
Arvel , Andrews, NC -
What a Great experience I had today at Mountain Motorsports in Kodak Tenn. I purchased a 570 Ranger what a Great bunch of guys and girls to deal with Matt and Jordon treated me like family will definitely be back if you are in the market for a atv or utv or motorcycle give these guys a chance to earn your business and the parts department was out of this world I give this place a A+++++++++
Danny , Burnsville, NC -
Great experience.Quick easy no hassle sales. Did alot of shopping around and these guys beat them all within minutes. Salesman even helped me load after hours on my toooooo small trailer. Thanks Jordan
Jeff , Blairsville, GA -
Scott Lori , Knoxville, TN
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"We had been looking at purchasing a 4-wheeler for several months and even browsed Mountain Motor Sports both in the store and online along with other stores. After looking at several other places, we returned to Mountain Motor Sports to purchase not one but TWO 4-wheelers. Jordan Cate even remembered us from a previous visit. He took the time to discuss the various options available on the different models and brands. When we finally made our decision, he walked us through the entire purchasing/financing part and meticulously went over the "101 Guide to owning & maintaining a 4-wheeler". Since the next few days after our purchase was going to be inclement weather, the "assembling crew" worked extra hard to ensure that both of our 4-wheelers were ready to be picked up later that day. When we arrived, both of the 4-wheelers were ready to go. We have not regretted our purchase. If we had a chance to do this purchanse over, the only thing we would have changed was not wasted our time visiting other stores! Thanks again Jordan and the entire Mountain Motorsports Crew. "
Scott Lori , Knoxville, TN -
Had wonderful experience buying my 08 yamaha yzf-r1 from matt.
Matthew , hokes bluff, AL -
"Jordan was informative, courteous and made the entire process easy and fun. We have our first Harley, something we have had on our "not our bucket list, bucket list" for five years. Mountain Motorsports made that dream come true. Our bike was just as advertised and we are thrilled with the purchase. Jordan WILL get return sales from the Cody's. "
Angela , tazewell, TN -
I would like to compliment Jordan. He is one of the best sales person I have ever done business with. He knew what ATV my son really wanted so he went out of his way to make it work out to make my son happy. I will be doing business with him again and recommend everyone to him. Thanks again.
Melissa , Knoxville, TN -
Travis and jordan are top notch in service when it come to customer satisfaction and service. No problems or bickering about the price. Very satisfied and recommend them for your next power sports purchase. Thanks guys.
Brad , Knoxville, TN -
"This was the best experience I've ever had at a dealership of any kind. Your salesman Jordan, worked with me through email and over the phone to get me the best deal possible and earn my business. It was a real pleasure working with him. Make sure you keep him around. When I showed up on the day to get my motorcycle, Jordan was there but had to leave early for a prior engagement. He left me in good hands with Matt who took over for him. Everyone there treated us well and made us feel at home. When it was time to leave with the bike, they helped me get it loaded on my truck and tied down. This was much appreciated. My only regret is that I live over 7 hours away and I won't be able to use your dealership on a regular basis. You guys are outstanding! "
Kirk , Fredericksburg, VA -
"Bought KLR,excellent...great bike....beyond expectations,super job, thanks..."
charles , englewood, TN -
Matt in internet sales needs a big raise!!!!!!!!! awesome salesman!!!! great dealership !
toby , corbin, KY -
You guys are awesome! Jordan and Matt are the most professional salesmen I have ever dealt with. They took great care of my father's needs on a new CanAm Spyder and he absolutley loves it!.!!! Talk about the deal of the century. You won't find a better deal anywhere in the US. I definitley will be a repeat customer. I just have to save some more funds before I can get more toys. Thanks again. You guys rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Mark , Concord, NC -
While on vacation in the area from Ohio one our motorcycles experienced a battery problem and the dealership took care of our problem in less than 2 hours with no appointment. They did a great job and the price was very reasonable. Special thanks to Jesse Waever and the service team for checking the bike over and getting us back on the road. They even checked the for any recalls on the 2004 bike and took care of a muffler bolt recall. This dealership is outstanding - thanks for taking care of us.
Jeff , OH -
Jordan was the best salesman to work with he helped with everything we needed and asked for.couldn't ask for a better experience than we had with sales finance and perts. Would go back if I ever need anything.
Susie , Knoxville, TN -
"I bought two seadoo jet ski this spring from Jordan Cate.I was on a trip to pigeon forge for the weekend,and decided to stop in and look around. inventory was setting on the show room floor not in crates,like at other dealers. I was able to compare models and do walk arounds on the models I liked. During the sale had some problems with the trailer, but the sales and service staff didn't bother me on my vacation. they just handled it. Jordain even met me on Sunday, his day off to make sure that I could pick up my skis on the way back to middle Tennessee. I shopped and priced skis at other dealer for two years looked at seadoo .com and had good product knowledge. Mountain motorsports and Jordain did me right.I Plain to do more business with them again."
phillip , mcminniville, SC -
"Superior dealership. Had many different brands to compare and test drive; Our salesman, Matt Weinert, was very knowledgeable about all the brands; He was friendly, helpful, didn't rush us, explained everything thoroughly.We bought the SxS that best suited us and we love it."
Michael , Greeneville, TN -
Great people and super product .Very pleased with the whole experience at Mountain Motorsports!
charles , englewood, TN -
GREAT overall buying experience!!!! Corey (sales) did a great job of explaining all the features of multiple UTV's and let us decide what we wanted without any pressure... He made multiple phone calls to keep me "in the loop" while my unit was being assembled to my liking... Travis (Financing) also applied no pressure when working out extended warrenty and maintenance contracts.. And you will not meet a more "down to earth" guy than Justin (owner).. I will HIGHLY recommend these guys & this dealership to anyone looking for a "outdoor" ride... Mitch Fergerson *2014 Can-Am Commander XT-P 1000........
Mitch , Tazewell, TN -
EVERY THING WAS 5 STARS
Anonymous , Jellico, TN -
"Jason in the parts department is awesome. I live 20 minutes from polaris in Greeneville but would rather drive an hour to deal with Jason. Very respectable, knowledgeable guy!"
Bubby , Bulls Gap, TN -
"Lost most of my home to a fire Jan.10,2014. Had to replace my burned V-Star 1300. Found a 2013 V-Star 1300 Deluxe at this dealership, gently used, and in flawless condition with only 8000 miles. Linked to this dealership through Cycletrader.com. Lots of pictures of the bike on their site and well taken! Began dealing with Jordan Cate, an internet sales mgr. while weather was still cold and snowy, tentative deal was made and they held the bike for me for weeks until a warm day in late February allowed me to get there. Upon arrival at this clean, well stocked dealership, the bike was clean, serviced and ready to go. After a test drive convinced me that the bike was everything I hoped it would be, paper work was completed with Travis in the finance office. He was honestly factual and no pressure, and our original deal between Jordan and I did not mysteriously disappear upon my arrival. Also, costly accessories left on the bike by the previous owner were not stripped off, as had happened to me at another dealer. This was value added and helped seal the deal. So I was on my way, having enjoyed working with Jordan Cate and pleased with my purchase from Mountain Motorsports. This senior citizen and veteran would highly recommend shopping here if your looking for clean gently used bikes (no junk found here), new bikes, ATV's or Jet Ski's......3-14-14"
Gregg , Fairfield Glade, TN -
First I would like to say the our buying experience with Matt was wonderful. He did a great job of closing the sale without us feeling pressured. He was personable and very helpful in getting our new bike loaded on the trailer. I will buy from him again and refer my friends.
Don , Hartford, TN -
"For over a year I've wanted to switch from riding a Honda Gold Wing (10 years) to an Adventure style bike for long distance touring in the USA. After two months of research and riding various bikes and dealers in multiple states around TN, I settled on a 2013 Yamaha Super Tenere. This month I found my bike at Mountain Motorsports and I want to thank Jordan Cate for his assistance in closing the deal on the trade of my Gold Wing and putting me on my new ST. Great job, very professional and informative, and the most competitive offer package. I also want to thank Michael Rowe in Parts for his assistance in identifying and ordering the best accessories for my style of riding. He also provided the best competitive pricing. Overall, a great process and a very satisfied new customer."
Phil , Vonore, TN -
Kenneth , Maryville, TN
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I took my tire / wheel off of my 2009 Goldwing for replacement. I told them about a problem I had with the TPMS. They found a defected sensor in the wheel that needed replacing.They ordered a new one and also took the time to get Honda to cover it under warranty. I really appreciate them for this as it happened right after Christmas. I will always go to them for future service and sales. Jesse was very nice and helpful for that I Thank you very much. I HIGHLY recommend the service dept. at MOUNTAIN MOTORSPORTS!!
Dennis , White Pine, TN -
I wanted a cruzer had a rocket and called matt and he made the trade for me and sold one to my farther in law super super people great place .
david , white pine, TN -
would like to thank a awesome sales rep matt and finance travis . both were low pressure and knowledgeable and got the job done .
travis , rockwood, TN -
"My group of 14 really appreciate you putting on a new tire for one of our riders Saturday, 10/14/13. As always we enjoyed the visit and you got the tire on quickly. Also, Drew gave us an excellent way to get to the "dragon", via the back roads that dumped us out on 129 in Maryville. Thanks for keeping us out of the traffic and giving us a scenic and fun ride!"
Tim , Fairview, TN -
"## Bought a 2013 King Quad 500. They beat everyones price. Paperwork was easy,fast. Nice place to look around. Beautiful showroom and accessories to look at. Highly recommend."
Anonymous , New Castle, VA -
A special thanks to Adam from Mountain Motorsports and BRP for working on Sprocket with what started out as a simple parking brake failure to replacing the throttle body and a new parking brake switch. We are now good to go to Washington without worries.
Randal , Fort White, FL -
I would like to thank your service department. I can only remember Bobbys name but the service department as a group was great. my last 5 day tour i blew my rear tire on my victory. they ordered my tire overnight and mounted it the following day at a reasonable cost allowing me to finish a great vacation. you have a great group of employees and they need to be thanked.......JIM
james , troy, MI -
"We recently visited Tennessee, and rented a Can-Am from Mtn-Motorsports. The service given to us from Darren was excellent. He educated us thoroughly on the rental, gave us advice on riding it and other models. He maintains the rental bikes as if they were his own, impeccable. Do yourself a favor and rent prior to buying, as it will definetly convince you that you're in the right place to make the purchase. And if you're ready to purchase, I would recommend that you contact Tiffany on the sale staff. She's extremely pleasant to deal with, and does not engage in any pressure tactics you can experience while purchasing any vehicle. Thanks Motorsports fro such a positive experience."
Anonymous , Purcellville, VA -
"I had a fantastic experience with the parts and service departments. It was around 5:30 and I had a battery failure on my BMW motorcycle and was trying to figure out how I was going to get home. The parts and service guys found a battery that would fit my bike, came and picked me up with their trailer, installed the battery, and I was continuing my trip in about a 1/2 hour. They were life savers. Thank you. Please go see them for your non-emergencies. Great people."
Anonymous , Charlotte, NC -
"I bought a can am spider from Travis in April. I love it! This is the second motorcycle we have bought from Mountain Motor Sports. Travis helped me make the right choice about the RS vs the RT. I highly recommend Travis and Mountain Motor sports! The finance department was great also. If you have been thinking about buying one, do it, and buy it from them. Thanks Travis, Thanks Justin....J. Stooksbury"
Jamie , Seymour, TN -
"I live in SC and I just purchased my second bike from Mountain Motorsports in Sevierville TN. Curt was the salesman on my first bike and Travis the second and both were very helpful. They made it worth my time and money to travel from SC to TN to purchase bikes. They made the whole buying experience a pleasant one. As I said, I have purchased two and if I ever need to replace the one I have now, I'll be checking these guys out."
Greg , Williston, SC -
This was a great buying experience with the folks at Mountain Motorsports. I didn't feel pressured and the 2012 Can Am Spyder was delivered as promised. I was told by a competing dealership that additional hidden cost would be added to the sales price. That was NOT the case what so ever. They actually beat the price by $600.00 without asking.
Bobby , Mars Hill, NC -
Thank you so much for your pleasant and fast service. I received my carry bag and wire splitter this morning. We will definitely stop next time we are in your area and have a cycling need! Alice
Alice , Asheville, NC -
"My brother-in-law and I had riding The Dragon high on our bucket list. The day long ride from our location to The Dragon was an obstacle for riding our bikes from home for several reasons not worth mentioning. Plus the oppotuinty to ride something new was appealing too. I went on the internet, found Mountain Motorsports and contacted Darren Burnett who runs the rental department. Darren was very helpful, he had a great selcton of cool bikes to choose from and had us ready to go in no time. Mountain Motorsports is very easy to find just off Interstate 40. Darren was extremely helpful in going over the rental progarm and the unit we rented. More importantly, he obvioulsy loves to ride too and provided us with maps and information about different routes we could take to make sure we had a good ride. We had a great experience with Mountain Motorsports. We highly recommend you contact Darren to rent a bike and go for that ride you will never forget. "
Ken , Cape Girardeau, MO -
"My wife and I were in the Gatlinburg area for a week, and wanted to rent a motorcycle for a day. So I went on the internet and found Mountain Motorsports. I spoke with Darren Burnett at the rental department, he was the most helpful and informative person to deal with. He explained exactly how the rental program worked and covered every detail. He went over the cycle with me and made sure I understood everything I needed to know about it. When I left the Dealership with the cycle I felt very comfortable with the way the deal was handled. It was a great ride over to Cherokee and back, everything went really well. When I returned the cycle to Darren, there were no surprises, no extra charges, or any hidden costs. It was exactly what Darren had told me it would be. So if you are in the Great Smokey Mts. and want to rent a motorcycle then I urge you to check out Mountain Motorsports. Thanks again Darren your a great person to deal with."
Daniel , Kalamazoo, MI -
"We were on vacation from Ill the week of June 6-10 riding our Honda Goldwing in the Smokies. We started having problems with the turn signals, hazard lights and cruise control. After looking over the bike we also had a bad back tire that we didn't realize. Imagine if we would have had a blown-out in the mountains! Thanks to Robbie Mattson, our bike was fixed within a few hours and we were on our way. We are very grateful that they took us right in even though we were from out of town. Thanks, thanks, thanks!!!"
Arthur , Godfrey, IL -
You guys are great! Bought a set of First Gear riding gear. Only time I ever got to try on set. I will be back when in the area. Thanks for shipping my old gear home.
Frank , Bluford, IL -
"Our sincere compliments to Travis, our salesperson, and especially to Kile, the delivery person who delivered our new SeaDoo jetski. Service was GREAT! We couldn't be more pleased!"
William , Caryville, TN -
"I live in South Florida and happened to see a motorcycle I wanted on the Mountain MotorSports web site. I contacted 'Travis' and inquired about the unit as it was a pre-owned and I was concerned about its condition cosmetically and mechanically. Travis assured me that the motorcycle was in great shape. I rarely buy anything sight unseen yet alone travel almost 800 miles one way to buy however, I did just that. On my arrival the bike was ready to go and exceeded my expectations by far. Travis and Jason were very knowledgeable, true professionals dedicated to customer service. In fact every employee I met at there was great. I would not hesitate to drive up there again and buy another motorcycle if the situation arises. You will not be disappointed dealing with Mountain MotorSports and I highly recommend them. "
George , Port Saint Lucie, FL -
The service provided was great with very Knowledgeable Staff! I brought my bike in and said what I wanted and the job was started and done in very short order on what was a very busy day for them and myself! Thanks guys and you will have my bussiness ever time I am in the area! Jeff Filer
Jeff , Woodstock, ON -
"In town to ride the twisties on My Kawasaki 1400 concours... rubbed my front tire near bald surprisingly quick!!!! I was in a jam big time with two other friends wanting to RIDE. In addition to the fact I had to ride 200 miles back to Atlanta the next day.. and it was going to rain The tire was a great deal, the installation was lightning fast... like 1 hour total and the installation was reasonable. A FIRST CLASS DEALER.. EVERY SINGLE PERSON I CAME IN CONTACT WITH ASKED IF I WAS TAKEN CARE OF!!! Kudos to Robbie in Service for babysitting my repair order and monitoring the tire change until I was on the road again. Kudos to Michael in Parts who held the tire for me. Kudos to the blonde saleswoman who chatted with me about the new 1200 Honda sport tourer and who: 1. knew what she was talking about and 2. Was really, really cute!!! Thanks to everyone I came in contact with at your great dealership!! greg long fairhaven, mich (near detroit)"
GREG , FAIRHAVEN, MI -
I was up over the weekend in April for my sisters' wedding and stopped in to look around and was blown away at how much inventory you guys had in stock. I ended up getting a pair of motocross boots after Robyn took the time to answer all my questions and help me find a pair of boots to "fit me". Next time I'm in the area I definitely will be doing more busy with you all. All said and done giving you a 5 star still isn't high enough for the type of service you all give. Keep up the good work and ride safe.
Jason , Ringgold, GA -
"Very friendly, informative and helpful staff. They were able to answer all my questions, w/o hesitation. I would recommend Mountain Motorsports to anyone looking for a great dealer experience""."""
Anonymous , Knoxville, TN -
"In my opinion, Mountain Motorsports has distinquished itself by providing superior customer service. The staff is very knowledgable and willing to out of their way to help. With a good selection of quality merchandise that is competitively priced, I definitely will purchase from them again. "
Karen , Bristol, VA -
"The staff is extremely helpful, and it's obvious they know their products well. No high pressure, just people who obviously enjoy what they do and go out of their way to make sure you get the right product, the right information and have a positive experience. Our salesperson was Tiffany and she's wonderful, but everyone there is great."
Linda , Strawberry Plains, TN -
"I was in Pigeon Forge for a few days and rode my V-Star 1300. Before I left home, I bought a new rear tire and had a service completed on the bike. While I was in the area, I got something in the tire and it had to be replaced. The tire was only a week old and had around 500 miles on it. Your staff did an outstanding job getting the tire replaced and getting me back on the road. If you could tell them how much I appreciate the prompt service and replacement of the tire. Thanks so much and I am just glad to see that there are still companies that provide good customer service in this day and time."
Bill , Opelika, AL -
"On Saturday June 6th while travelling down the Interstate I noticed your Kodak store, I wished we had time to drop in and look around, however myself and 3 other fellows were on a 1 week mini tour of the USA. Little did I know at that moment was I would be in your service department less than 1 hour later. My 1999 Goldwing unexpectedly quit about a mile past your interchange. 2 of our group returned to your place and Brandy at the service desk arranged for Travis Towing to haul the Wounded Wing to your location. Even though it was 5pm on Saturday afternoon and I was 1000 miles from home, I was very concerned about getting back on the road. Thanks to Duane's expertise he was able to get my faulty switch cluster back in operating condition allowing me to get back to Canada in time for work on Tuesday. Thanks to everyone at the Kodak location, what a great team. Sure saved my bacon, Thank you ever so much Dennis Kaufman Ontario Canada"
Dennis , Clifford, ON -
"I have been out of motorcycle riding for a few years. I had considered purchasing another motorcycle but I was dreading dealing with the purchase. I stopped BY MTN Motorsports just to look around. The sales people were just amazing! Justine showed me a vast selection of bikes and encouraged me to sit a few and get comfortable. I found a bike I liked"" and had some questions. Another sales associate, Tiffany, stepped right up and began answering all my questions about the bike, the accessories offered, the time it took to install the accessories, every question was answered. When I asked about costs she went right then and found the answers I needed about parts, installation, everything. I made the decision to purchase the motorcycle the next day. A used Suzuki Boulevard C50 in perfect condition. The financing handled by Jason was another amazingly great experience. Jason was on the ball from start to finish; again answering my questions on the spot. I also purchased the extended warranty offered and never once felt pressured! What an amazing group of people. My dreaded purchase turned into a pleasant and exciting experience. I have HIGHLY recommended Mountain Motorsports to my friends. GREAT JOB FOLKS! """
Jeffrey , Knoxville, TN -
"I drove 530 miles round trip to pickup my atv I bought from Mountain Motorsports off the internet. I fully expected to additional fees and pressure after I arrived but Jason Lamont and Justin took great care of me. The atv was out front waiting on my arrival and the paperwork took minimal time. I was in and out of the dealership in less than 20 minutes and that includes loading the atv. It was the easiest, fastest purchase I've ever made. The guys at Mountain Motorsports were straight forward and easy to deal with. Thanks for great atv, it was truly a pleasure doing business with Mountain Motorsports."
Robert , Louisville, KY -
Anonymous , kodak, TN
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"Purchased my 2008 Yamaha V-Star 1100 Silverado from Jeremy Cleveland. Great Customer service! Both Jeremy, and Jason in finance, went out of their way to help me. They made my buying experience extremely enjoyable. I will definitely return to Mountain Motorsports for my next purchase. "
Anonymous , SEVIERVILLE, TN -
My wife and I bought two atv's from you guys. Everything was exceptional. Our salesman was top notch. Thank you guys for everything.
Barron , Powell, TN -
"Tiffany has been outstanding. She has gone out of her way to find out the information I needed, including staying late and giving me a call afterhours. She has truly exemplified custer service. I look forward to buying a bike from her soon. "
Brian , Knoxville, TN -
"my wife and I and another couple were in your area on 5/16/2007 to do some riding. we had a flat on our 1990 Goldwing, we needed help, and fast. being from Arkansas we knew nothing about the area or the dealership. we got help from Michael Watson, he got us in and out in just over 1 hour to replace a rear tire, not a small task, to me. we were treated friendly by all the staff, while we waited. the tire price was a little high, but I was very grateful you had it in STOCK, and we were back to riding. we made a 2500 mile trip that week, and we were only 800miles into our trip. Thanks to Michael, and the rest of your staff. Its nice doing business with professionals, who care. Phil &Carol Honey and John and Susan Sparks Chapter P GWRRA Mountain Home Arkansas"
phillip , mountain home, AR -
albert , Elkton, MD
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IM REALLY HAPPY WITH THE EXPERIENCE I AHEV EVERY TIME IM IN THE SHOP I HAVE A REALLY GREAT TIME JOKING AROUND WITH THE GUYS THAT WORK IN THERE CAUSE IM FRIENDS WITH ALL OF THEM AND THEY ARE ALL EVERY NICE AND THEY REALLY HELP ME FIND WHAT IM LOOKING FOR
CARLA , SEVIERVILLE, TN -
"What a pleasant experience dealing with Mountain Adventures!! I knew what I wanted before I walked in the door and was price shopping. I'm VERY glad I made the drive to Kodak!! It was SO different at Mountain Adventures with regard to attention, attitude, service...and actually caring about having my business. But that was just the beginning. The service after the sale has gone FAR beyond anyone's expectations!! They have made a customer/friend for life! Greg Scott and Mike Shamblin are a true asset to Mountain Adventures!!!"
Chris , Knoxville, TN -
"I want to say that Morgan Everett gave us a very fair deal and sold us on the Seadoo Jet Boat. If I purchase another boat, I will come back to Morgan to make that purchase."
Don , Easley, TN -
I drove all the way from Detroit MI to buy and outfit my 2005 VTX 1800 N I want to thank Greg and Travis for all there help and I will buy my other products from them they are friendly and very helpful thanks for everything charles minzey
charles , westland, MI -
Nick , Crawfordsville, IN
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Joseph , Sevierville, TN
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"My wife and I just purchased a 2006 Shadow Aero 750 (plus a bunch of other accessories) from here. The entire experience was incredible. The store itself is extremely nice and very organized. Most importantly, the attention, treatment, service and deal we got from Morgan (and everyone else at the store) was far better than anywhere else we have been and definitely better than expected. I highly recommend Mountain Adventures Honda in Kodak, TN, for any and all Honda purchases. I will go back...several times. Thanks again, Morgan!"
Bo , Knoxville, TN -
Phil , kodak, TN
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They are a great dealer with lots of nice people that can find the part or accesory you are looking for.If they dont have the part in stock they will go to great lengths to get the item.
wesley , morristown, TN -
"I buy most of my stuff from you guys , but its a long drive. My son(15)loves going to it. He has a dirtbike and I have a 4-wheeler. Would like to see more parts and accessories though , but overall its a great shop!"
Allen , New Tazewell, TN -
"My wife and I purchased a Honda 750 Ace 2003 model. Had not ridden a bike in over 30 years. 5 miles on it and it was like cruising all over again. Plenty of power to take both of us down the road. Love all the extras that came with this bike. Everyone at this dealership we dealt with were very professional. Especially our salesman LeRoy. When we go to buy another bike, this is the only dealership to purchase from Thanks"
dave , morristown, TN -
Having recently moved to the area from Chicago it was a pleasure to find a dealership that really took an interest in their customer. Very helpful and great service.
Dennis , Sevierville, UT -
Cool place. Have purchased 3 ATVS'S from then in less then a year. Will be back.
Harville , White Pine, TN -
The experience and knowledge of the Sales force made this an easy transaction. I will and have recommended that buying from you folks is the right thing to do. I look forward to my next purchase and service work. Keep up the good work!! Ed Dupuis
Ed , watauga, TN -
" What a great expierience it was doing business with Mountain Adventures. My wife and I purchased a Bombardier Outlander XT two seater ATV. Mike Shamblin was our sales person and did an outstanding job from begining to end. I've been I sales for many years and Mike really knows his product and knows how to sell with a no pressure attitude. I had no expierience with this ATV but he even took it a step further and took us out to Windrock. He again took his time with me and my family and made sure that we had a great time and learned how to ride safely. What a great time we had!!! Anyway, I could go on with this,the bottom line is that I will be back to Mountain Adventures in the very near future to purchese another ATV for my wife so we can enjoy this expierience as a family. I highly recommend Mountain Adventures to everyone. Thanks again for everything.
TONY , Sevierville, TN -
GREAT ATMOSPHERE I WOULD GIVE 10 STARS IF POSSIBLE ON SURVEY!! THANKS FOR EVERYTHING BEN. LOUIS
LOUIS , LAWRENCEBURG, KY -
"Great bunch of folks. It's refreshing to do business with a dealership that really helps you find what you're looking for and is knowlegeable about the products they sell. Can't say enough about the staff. They treat people as friends rather than just customers. I recommend Mtn. Adventures to any and everyone looking buy a motorcycle, ATV, Personal Watercraft, and accessories. Thanks for all you guys and girls do. You've got my business for life."
Jason , Kodak, TN
While traveling through Gatlinburg, I experienced some difficulties with my Triumph Sprint. Manager Michael Watson and John Ramos were able to give me invaluable advice to put me back on the road th Chi town. Thanx Fellas, I appreciate it!!